Verzendbeleid
Shipping Policy
At Elegateclo, we aim to deliver your order as efficiently as possible.
We ship from our EU warehouse in Germany.
Processing time: 1–3 business days.
Delivery time: 3–8 business days within the EU.
All orders are shipped with tracking. You will receive your tracking
number by email once your order leaves the warehouse.
Processing Time
Orders are typically processed within 1–3 business days.
Processing includes order verification, quality checks, packing, and dispatch preparation.
Delivery Time
After dispatch, estimated delivery time is usually 3–8 business days depending on the destination.
Total Estimated Delivery Time
The total estimated delivery time is 4–11 business days.
Please note that delivery times may vary during busy periods, public holidays, or due to courier delays outside our control.
Shipping Area
We currently ship to customers within Europe.
Shipping Costs
We currently offer free shipping on all orders.
Taxes and Import Charges
All prices shown on our website are final at checkout. If additional duties or import charges apply in your destination country, these are the responsibility of the customer unless stated otherwise at checkout.
Order Changes or Cancellations
If you need to change or cancel your order, please contact us as soon as possible at support@elegateclo.com.
We can only change or cancel an order if it has not yet entered processing or shipment preparation.
Order Questions
If you have any questions about your shipment, please contact us at: